Get support case with specific ID

get/support-cases/{id}

Retrieves a support case identified by the given ID.

SecurityBearer

Request

path Parameters

required

string

The support case ID.

Examples:

Example with specific Support Case ID

Returns support case that match given event ID.

ab23434cs

Responses

200

400

Bad Request

401

Unauthorized - Invalid JWT token in Request

404

Bad Request, A support case doesn't exist with the given ID.

429

You have exceeded the allowed rate limit. Please contact HPE support if it is an error.

500

Unexpected Server Error. Please re-try and contact HPE support if the error is not resolved.

Request samples

Response samples

application/json

{"id": "41495911",
"caseNumber": "47758",
"type": "wellness/support-case",
"resourceUri": "/wellness/v2beta2/support-cases/41495911",
"event": {"resourceUri": "/wellness/v2beta2/events/00006e2e-e02c-4cb3-ba40-d9d8ae2fdb24",
"id": "00006e2e-e02c-4cb3-ba40-d9d8ae2fdb24"
},
"createdAt": "2023-11-12T12:18:59.983Z",
"updatedAt": "2024-02-02T16:32:19.983Z",
"generation": 1,
"status": "open"
}